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Understanding Your Bill

Why am I receiving two different bills?

Your care at NYC Health + Hospitals may result in a facility/hospital bill and a separate bill from the physician for professional or specialty related services.

Facility/Hospital Bill

The hospital bill consists of services related to the facility for the care that you received. The hospital bill may include the procedure, diagnostic services, supplies, equipment and/or room charges used during your stay.

(This is known as the technical or facility bill).

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NYC Health + Hospitals

Phone number: 844-NYC-4NYC (844-692-4692)

  • Bellevue Hospital Center
  • Elmhurst Hospital Center
  • Harlem Hospital Center
  • Jacobi Medical Center
  • Kings County Hospital Center
  • Lincoln Medical and Mental Health Center
  • Metropolitan Hospital Center
  • North Central Bronx Hospital
  • Queens Hospital Center
  • South Brooklyn Health/Ruth Bader Ginsburg Hospital
  • Woodhull Medical and Mental Health Center
  • Gotham Health Sites

Physician Bill

The physician bill you receive varies based on the facility where your services were provided. If you receive a bill from one of these providers, please contact a customer service representative at one of the numbers listed below for assistance.

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Mount Sinai Faculty Practice Group Billing

Phone number: 1-800-317-4409

  • Elmhurst Hospital Center
  • Queens Hospital Center

PAGNY-Physician Affiliate Group of New York

Phone number: 718-924-2326

  • South Brooklyn Health
  • Harlem Hospital Center
  • Jacobi Medical Center
  • Lincoln Hospital
  • Metropolitan Hospital Center
  • Gotham Health Sites