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  • REPORT TO THE BOARD OF DIRECTORS – December 2024

REPORT TO THE BOARD OF DIRECTORS – December 2024

Mitchell H. Katz, MD
NYC HEALTH + HOSPITALS
PRESIDENT AND CHIEF EXECUTIVE OFFICER
REPORT TO THE BOARD OF DIRECTORS
December 19, 2024

OBSERVANCES

NYC HEALTH + HOSPITALS OBSERVES WORLD AIDS DAY

Many NYC Health + Hospitals facilities recognized World AIDS Day at the beginning of this month. NYC Health + Hospitals/Jacobi held an all-day observance on Friday, December 6, with panel discussions and a remembrance ceremony.

The health care System continues to focus on HIV prevention to end the HIV/AIDS epidemic. Pre-exposure prophylaxis (PrEP) and post-exposure prophylaxis (PEP) are crucial options to strengthen sexual health and wellbeing while reducing risk for HIV infection. PrEP and PEP are accessible to all individuals at low or no cost regardless of insurance or immigration status. PrEP is offered at Primary Care and Women’s Health clinics in addition to the System’s HIV clinics and Pride Centers.

NYC Health + Hospitals has successfully engaged and treated thousands of HIV patients. Of the over 12,000 patients with HIV who engaged in primary care at NYC Health + Hospitals over the past 12 months, 98% were on antiretroviral therapy and 88% had suppressed viral loads. The health System tested over 201,000 people for HIV in 2023, with less than 1% testing positive. NYC Health + Hospitals has one third of the State’s Designated AIDS Centers, which offer uninterrupted access to antiretroviral therapy (ART) and routine care through virtual care appointments, 90-day ART supply, and special clinic-based outreach programs.

NYC HEALTH + HOSPITALS EMPLOYEE AND FACILITY RECOGNITIONS

35 NURSES RECOGNIZED AT HEALTH CARE SYSTEM’S NURSING EXCELLENCE AWARDS

This past Tuesday NYC Health + Hospitals honored 35 nurse professionals from across the health care system as part of its annual Nursing Excellence Awards. The honorees were selected from 624 nominations and include nurses from each of the systems’ facilities and clinical service lines, including acute care, post-acute, correctional health services, community care, and Gotham Health. 25 nurses were recognized for Excellence in Clinical Nursing, and 5 nurses were recognized systemwide for their efforts in leadership, volunteering, education and mentorship, home or ambulatory care, and technology and innovation. Another 5 nurses received the DAISY Award for Nurses Advancing Health Equity, created by the DAISY Foundation to honor nurses who go above and beyond in caring for patients and families who are disadvantaged demographically, psycho-socially, or economically. The fifth annual Structural Empowerment Award was presented to the nursing leadership and staff at NYC Health + Hospitals/Queens for their commitment to achieving higher performance levels, including increases in certification rates and other notable metrics.

NEW YORK ACADEMY OF MEDICINE INDUCTS THREE HEALTH SYSTEM LEADERS

On December 9, the prestigious New York Academy of Medicine (NYAM) inducted three of the health system’s leaders to become Fellows. Kinta Alexander MD, NYC Health + Hospitals/Harlem, Infection Preventionist, Kim Mendez, System Chief Information Officer, and Wendy Wilcox, MD, System Chief of Women’s Health joined a long list of distinguished leaders and innovators in public health. Prospective Fellows are nominated by their colleagues in the field, and then selected by the Academy. The Academy has nearly 2000 Fellow and Members among its ranks.  

The New York Academy of Medicine was founded in 1847 to serve as a leading voice in public health at a time when many Americans were suffering. Throughout its distinguished history, NYAM has fought to break down systems that perpetuate health inequities and barriers that prevent communities from achieving good health.  

FOUR HEALTH SYSTEM HOSPITALS NAMED TO U.S. NEWS & WORLD REPORT 2025 BEST HOSPITALS FOR MATERNITY CARE

Four hospitals were recognized by U.S. News & World Report as a 2025 High Performing hospital for Maternity Care: NYC Health + Hospitals/Bellevue, Elmhurst, Lincoln, and Woodhull. U.S. News evaluated 817 hospitals from across the United States, and only half of all hospitals evaluated for its 2025 ratings edition were recognized as Best Hospitals for Maternity Care. The award’s methodology is based on objective measures of quality, such as C-section rates in lower-risk pregnancies, severe unexpected newborn complication rates, exclusive breast milk feeding rates, birthing-friendly practices and reporting on racial/ethnic disparities, among other measures.

All four hospitals were recognized for avoiding unnecessary C-sections and achieving above-average rates of Vaginal Birth After Cesarean. While C-sections are sometimes necessary, they should be avoided when possible since they can lead to serious complications, including infections, bowel or bladder injury, hysterectomy, rupture of the uterus, and problems with the placenta in future pregnancies.

All 11 of NYC Health + Hospitals’ acute care facilities have been designated as Baby-Friendly hospitals by Baby-Friendly USA for maintaining high rates of breastfeeding. Breastfeeding helps infants by reducing their risk of several health conditions, including asthma, obesity, and type 1 diabetes. Breastfeeding also benefits mothers, reducing their risk of high blood pressure, type 2 diabetes, and ovarian and breast cancers.

NYC HEALTH + HOSPITALS RECOGNIZED NATIONALLY FOR HYPERTENSION, DIABETES, AND CHOLESTEROL CONTROL

Four NYC Health + Hospitals sites were recognized by Million Hearts, a national initiative co-led by the Centers for Disease Control and Prevention (CDC) and the Centers for Medicare & Medicaid Services (CMS), as 2024 Hypertension Control Champions. The sites – NYC Health + Hospitals/Elmhurst; NYC Health + Hospitals/South Brooklyn Health; NYC Health + Hospitals/Gotham Health, Belvis; and NYC Health + Hospitals/Gotham Health, Cumberland – were able to achieve blood pressure control for at least 80% of their adult patients with hypertension. Only six sites in New York State received this award in 2024, and a total of 25 sites in New York State have ever earned the recognition. Hypertension, or high blood pressure, is a leading contributor to heart disease and stroke, affecting millions of adults across the United States.

In addition, the American Heart Association (AHA) recognized several sites across NYC Health + Hospitals with awards for diabetes, cholesterol, and hypertension control. Twenty-two of the health System’s primary care sites, all 11 hospitals, and 11 primary care sites received the “2024 Target: BP Gold” + award, the highest distinction, for achieving blood pressure control for at least 70% of their patients. Twenty-three of the health System’s primary care sites also received the “2024 Type 2: Diabetes Gold” award, the highest achievement, for having met thresholds for diabetes control and cardiovascular disease risk factors, hypertension, and cholesterol management. The twenty-three primary care sites also received the “2024 Check. Change. Control. Cholesterol” Gold award for having at least 70% of their adult patient population at risk of cardiovascular disease on statin therapy.

HUMANITARIAN RESPONSE AND NYC CARE

RESPONDING TO THE HUMANITARIAN CRISIS – SERVICES FOR ASYLUM SEEKERS

NYC Health + Hospitals remains at the forefront of New York City’s efforts to assist asylum seekers. We currently operate 12 Humanitarian Emergency Response and Relief Centers (HERRCs) across the City, providing housing, support and dedicated services to approximately 20000 guests, the majority of whom are families with children. We also continue to provide all new arrivals a warm welcome at the City’s Arrival Center, which serves as the initial point of contact for all asylum seekers and provides immediate healthcare services, including screenings for communicable diseases, urgent care, behavioral health evaluations, and vaccinations.

Our case management teams, which began meeting with humanitarian center guests in October 2023, have now held approximately 800,000 exit planning meetings, providing meetings to 99% of guests currently living in our facilities. This proactive, community-guided case management effort has helped asylum seekers identify needs and set goals to leave the city shelter system and connected them to the appropriate legal, medical, and social services. With the help of our case managers, over 70% of eligible adults have now completed or been approved for work authorization.

Thanks to the City’s successful management of this crisis and the support we have provided guests to leave the City’s care, in the coming months we will begin drawing down the scope of our humanitarian center operations. Our two largest tent-based shelter sites at Floyd Bennett Field and Randall’s Island will be closing on January 15 and February 28, respectively. While we are winding down services at these locations, we remain committed to the health and wellbeing of all asylum seekers in the City’s care and providing meaningful opportunities for them to take meaningful steps towards stability and success.

NYC HEALTH + HOSPITALS’ NYC CARE, NEW YORK STATE OF HEALTH PARTNER ON ESSENTIAL PLAN EXPANSION WEBINAR FOR DACA RECIPIENTS

NYC Health + Hospitals’ NYC Care program launched an informational virtual webinar series, “Health Insurance for DACA Recipients & Other Immigrants” in English and Spanish, in partnership with New York State of Health. New York State of Health’s NYC Director of Outreach and Community Affairs led the presentations which were held on Thursday, December 5th from 10AM-11AM and 1PM-2PM, respectively. NYC Care’s Community Affairs team leveraged its community-based  partners to ensure the event reached its intended turnout, while also partnering with other agencies including the Mayor’s Office of Immigrant Affairs and the Mayor’s Public Engagement Unit to broaden its reach. The webinar continues the agency’s commitment to connecting underserved communities to health care.

NYC CARE PARTNERS WITH CONSULATE GENERAL OF MEXICO IN NEW YORK, MET COUNCIL, AND MULTI-ETHNIC ALLIANCE OF NEW YORK ON HEALTH CARE ACCESS PRESENTATIONS

NYC Health + Hospitals’ NYC Care program launched a health care outreach pop-up in partnership with NYC Care community partners Met Council, Multi-Ethnic Alliance of New York (MANY) and the Consulate General of Mexico in New York. The pop-up event in Sunset Park, Brooklyn is part of a long-standing collaboration between Met Council’s Benefits Access team and the mobile office (“Consulado Sobre Ruedas”) of the Consulate General of Mexico in New York convened at the host organization, MANY. In addition to access to NYC Care, the partnership allows New Yorkers seeking consular services in neighborhoods across the City to be connected to a ‘one-stop-shop’ of services provided by Met Council, including SNAP enrollment (formerly known as food stamps), health insurance enrollment (e.g., Medicaid), Crisis Intervention (e.g., eviction prevention), and Family Violence. Met Council staff conduct hourly presentations covering general information about NYC Care, while disseminating outreach materials and providing in-language assistance to those who are interested in initiating the enrollment process. The consulate will provide additional details about next month’s collaboration with NYC Care at its site.

ARTS IN MEDICINE

NEW EXHIBITION FOCUSED ON DANCE AND MUSIC THERAPY ON RIKERS

Bringing It Back: The Impact of Creative Arts Therapy at Rikers & Beyond debuted at Carnegie Hall on Thursday, November 21. It offered an inside look at dance/movement and music therapy for people in custody on Rikers Island. Bringing It Back showcases video footage and photographs of creative arts therapy sessions in New York City jail facilities, the first such recordings to be made available to the public. The exhibition also featured original art, music, and written compositions by participants in NYC Health + Hospitals/Correctional Health Services’ (CHS) Creative Arts Therapy program — the oldest and largest jail-based arts therapy program in the nation – alongside complementary selections from NYC Health + Hospitals’ extensive Arts in Medicine collection.

ARTWORK FEATURING HISTORIC PHOTOS OF EAST HARLEM RESIDENTS AND THE YOUNG LORDS INSTALLED IN NYC HEALTH + HOSPITALS/METROPOLITAN FLOODWALL

On Tuesday, December 3, NYC Health + Hospitals, the NYC Economic Development Corporation, and the NYC Department of Cultural Affairs announced the installation of new artwork featuring historic photography that celebrates life in El Barrio in the 1960s-70s embedded in a floodwall surrounding NYC Health and Hospitals/Metropolitan in East Harlem. The artwork, Joy, Love and Resistance in El Barrio (2024) by artist Miguel Luciano, features historic, celebratory images of East Harlem residents by renowned photographer Hiram Maristany (1945-2022), a lifelong resident of East Harlem, a founding member of the Young Lords, and their official photographer. The Young Lords were a group of Puerto Rican activists in New York City in the 1960’s and 70’s. The group was outspoken in their activism against health disparities, calling for better access to tuberculosis screening, improved sanitation, free breakfast for children, and safe reproductive care, among other issues. As a tribute to Maristany’s legacy, Luciano reinterprets his historic photographs in a series of graphic compositions that introduce color, light, and reflective surfaces that invite the community to see itself reflected in this history, through moments of joy, compassion, resilience, and resistance. Both Luciano and Maristany have works in the collections of major museums including The National Gallery of Art and The Smithsonian American Art Museum, and works from both artists are currently featured in the exhibition Shifting Landscapes at The Whitney Museum of American Art.

NYC HEALTH + HOSPITALS/COLER UNVEILS NEW COMMUNITY MURAL

NYC Health + Hospitals unveiled a new mural as part of the Community Mural Project run by the health system’s Arts in Medicine department. The mural, Fable Vine at NYC Health + Hospitals/Coler, was developed by artist Christina Forrer through a series of focus groups with residents, staff, and community members and brought to life at a paint party where the community was invited to paint the mural together. The mural design process incorporated a creative aging approach, which emphasizes the importance of integrating arts and cultural programming into the quality of life for residents.

Artist Christina Forrer brings together diverse artistic traditions in this vibrant community mural. Inspired by the frescos of her Swiss upbringing and the intricate needlework of 19th-century American samplers, Fable Vine flows into a garden of pattern and color. She infused the artwork with flowers, plants, and animals — both realistic and abstract — reflecting the warmth and diversity of the Coler community. Additional artworks co-curated by Forrer and focus group participants surround the mural, extending the beauty of nature throughout the space. These pieces, created by Coler residents Jean Jacques Anthony and Yvonne Smith alongside artists from the Arts in Medicine collection, such as Nancy Graves, Ansel Adams, Kyu-Baik Hwang, and E.A. Seguy, transform the corridor into an immersive and welcoming space, brightening the hallway for residents, staff, and visitors alike. 

HEALING FOR ALL MURAL UNVEILED NYC HEALTH + HOSPITALS/JACOBI

Healing for All at NYC Health + Hospitals/Jacobi was developed by artist Ebony Bolt through a series of focus groups with community members, staff, and patients and brought to life at a paint party where the community was invited to paint the mural together. 

Healing for All stands as a tribute to the Jacobi community, honoring the endless dedication of healthcare workers. From healthcare workers performing various essential functions to community members like patients and caregivers, the mural offers a rich narrative of inclusion and support. Each figure, despite lacking facial features, powerfully conveys diversity in culture, gender, and age. Through thoughtful details in clothing, posture, and hair, the artist has created figures that resonate with a wide audience, inviting viewers to see themselves reflected in one or more of the characters. The presence of fruit throughout the mural serves as a visual reminder of the importance of food in sustaining good health, subtly encouraging viewers to consider the role of nutrition in their wellbeing. Accompanying the mural is an audio component featuring voices from the healthcare community. These recordings offer words of encouragement and share inspiring stories drawn from the daily lives of those who work at the hospital, adding an auditory layer to the mural’s visual celebration of healing and community.

1973 BOLOTOWSKY MURAL INSTALLED AT NYC HEALTH + HOSPITALS/LINCOLN

Ilya Bolotowsky’s Untitled (1973) has been newly re-installed in the lobby of NYC Health + Hospitals/Lincoln, with its massive dimensions of 72 x 164. This piece will bring a new sense of calm and welcoming for staff and patients receiving care at Lincoln. Abstract art has been proven to reduce stress and promote well-being.

HEALTH SYSTEM AND FACILITY ANNOUNCEMENTS

NYC HEALTH + HOSPITALS UPGRADES TO STATE-OF-THE-ART MEDICATION MANAGEMENT TECHNOLOGY

Earlier this month, NYC Health + Hospitals announced a multi-million-dollar upgrade of a new, state-of-the-art medication management technology in its hospitals, which dispense over 22 million medication doses a year to patients. The centralized, cloud-based Omnicell equipment interfaces with the medical record and purchasing systems, while automating critical pharmacy processes associated with storing, tracking, packaging, and dispensing medication. The system uses barcode scanning and patient profiles, among other safety features, to decrease medication errors, which – according to the Agency for Healthcare Research and Quality – are one of the most common causes of patient harm and can occur at any time during the medication administration process. When the upgrade is complete, these advanced medication carousels, automated dispensing cabinets, anesthesia, and IV workstations will be installed throughout the health system.

In addition, the technology supports more precise inventory management by dispensing medication based on expiration date, identifying areas with low stock in real time, and optimizing the availability of medication on nursing units. It also allows nurses to submit medication requests from any workstation in the hospital, enabling them to access medications more quickly and spend more time with patients.

DCAS AND NYC HEALTH + HOSPITALS CELEBRATE COMPLETION OF $8.2 MILLION ENERGY EFFICIENCY UPGRADE AT QUEENS HOSPITAL

NYC Health + Hospitals and the Department of Citywide Administrative Services announced the completion of a large-scale energy efficiency upgrade at NYC Health + Hospital/Queens. The project marks the latest milestone in both agencies’ ongoing efforts to optimize energy use and decarbonize building operations by implementing technologies that reduce energy consumption and greenhouse gas emissions. These upgrades enhance the hospital’s sustainable infrastructure and heating, ventilation, and air conditioning systems, creating a healthier environment for patients and staff while transforming the facility into a greener, more energy-efficient healthcare hub.

The $8.2 million energy project is expected to save 1.4 million kWh of electricity and 218,000 therms of natural gas annually, cutting greenhouse gas emissions by approximately 1,500 metric tons of CO2e per year—equivalent to removing the emissions of over 300 cars. Additionally, these upgrades will generate more than $400,000 in annual energy savings.

SPECIALIZED SURGERY AT NYC HEALTH + HOSPITALS/ELMHURST
ALLOWS PATIENT TO REGAIN USE OF HIS HAND

Harry Perks was unable to use his right hand for 10 years, the result of a drug overdose that had deprived his brain of oxygen for three and a half minutes. His hand was stuck in a bent position, a condition called spasticity. He was unable to feed, bathe, or dress himself, and it was difficult to grip his walker. Perks had already undergone physical and occupational therapy, as well as a series of Botox injections at NYC Health + Hospitals/Woodhull that improved mobility in his left hand and lower extremities, but his right hand remained unchanged.

In February of this year, Perks underwent a selective neurectomy combined with tendon lengthening surgery at NYC Health + Hospitals/Elmhurst. The 3-hour procedure involves cutting nerve branches that contribute to the uncoordinated motion and excess tone of the contracted muscles, diminishing these abnormalities and improving overall function. In addition, contracted muscles were lengthened, allowing the wrist to straighten. 

After the surgery and months of occupational therapy, Perks can now shower, dress, and feed himself. He can also use his laptop, which keeps him connected to his friends and the world. 

NYC Health + Hospitals, through its social work program and extensive housing resources, is now working with the patient to identify suitable housing.

The Center for Hand Surgery at NYC Health + Hospitals/Elmhurst offers

comprehensive care for treatment of the full spectrum of injuries and ailments affecting the hand, wrist, forearm, and elbow, including carpal tunnel syndrome, trigger finger, thumb arthritis, and nerve disorders.

NYC HEALTH + HOSPITALS CELEBRATES COMPLETION OF FLOODWALL AT NYC HEALTH + HOSPITALS/METROPOLITAN

In early December, NYC Health + Hospitals, New York City Economic Development Corporation (NYCEDC), and community stakeholders celebrated the ribbon cutting of a new flood protection system at NYC Health + Hospitals/Metropolitan in East Harlem. The Floodwall Resiliency Project which started in 2016 following Hurricane Sandy to address the hospital’s flooding vulnerabilities given its close proximity to the East River and the growing climate risks of coastal storm surge and extreme rainfall. The completion of the Metropolitan Hospital floodwall fulfills a key priority of NYC Health + Hospitals’ Climate Resilience Plan, which details improvements to hospital infrastructure to ensure the public health system’s resilience in the face of climate change.

The floodwall varies in height from 8 feet to 12 feet and includes new entrance openings with resilient floodgates of up to 45 feet in width, enabling Metropolitan Hospital to withstand a one-in-500-year storm event. The project will protect the hospital campus from significant flooding caused by heavy rain and storm surge, which are becoming increasingly common. These upgrades will ensure patients receive uninterrupted critical care. The Federal Emergency Management Agency (FEMA) funded the $112 million project, which includes the construction of a perimeter floodwall and an upgraded storm water detention system.

Over the past ten years, the health care System has made significant strides to make its buildings and campuses more resilient, including opening a brand-new, storm-resilient hospital at the NYC Health + Hospitals/South Brooklyn Health and erecting floodwalls, installing new boilers, and creating elevator flood protection at several hospital facilities. A total of 30 resiliency projects were initiated across the four primary affected facilities. The public health system secured approximately $1.8 billion from the Federal Emergency Management Agency (FEMA) for these resiliency projects.

HEALTH CARE SYSTEM’S INSTITUTE OF SIMULATION AND ADVANCED LEARNING GROWS

The Institute of Simulation and Advanced Learning has doubled its utilization this year by supporting new nursing fellowship and residency programs, focusing on orienting new nurses to the workforce post-pandemic. It has also collaborated with the Office of Behavioral Health to improve the bedside behavior of Emergency physicians treating patients suffering from opiate use disorder.

QUALITY AND SAFETY TEAM PRESENT AT INSTITUTE FOR HEALTHCARE IMPROVEMENT ANNUAL FORUM

Last week members of the NYC Health + Hospitals’ Quality and Safety team presented at the 2024 Institute for Healthcare Improvement (IHI) Annual Forum. IHI is a health care improvement organization that has been applying quality improvement methods to meet current and future health care challenges with a goal of making care better. Three presentations were accepted by IHI, one that looked at kindness as the foundation of quality improvement, another that examined clinical support examples for radiology and medications, and the final spoke to the efforts the health system has gone to incorporate a climate change lens into quality activities.

METROPLUS HEALTH UPDATES

METROPLUSHEALTH INCREASES BREAST CANCER SCREENING RATES AMONG NEW YORKERS

In 2024, MetroPlusHealth achieved a significant milestone in its efforts to improve breast cancer screening (BCS) rates across New York City, reporting an average year-over-year increase of 5% in documented claims through August. MetroPlusHealth prioritized elevating BCS rates among its members, understanding that breast cancer is the most diagnosed cancer and the second leading cause of cancer deaths for females in New York State, with approximately 16,688 new cases and 2,486 deaths each year from 2016 to 2020.

The success of this initiative is largely attributed to the strong partnership between MetroPlusHealth and NYC Health + Hospitals, where performance outpaced community providers by 6-7%. Together with Central Office, MetroPlusHealth identified and addressed systemic and site-specific barriers to screening. For instance, targeted outreach efforts in Harlem and East New York facilitated scheduling for mammograms, resulting in an impressive 11.67%increase in screenings in Harlem and a 5.82%rise in East New York year over year.

Our effective collaboration not only improved access to screenings but also provided essential health care resources, including data exchange, outreach calls to non-compliant members, and MyChart messaging to promote scheduling and pre-visit planning. Ensuring equitable access to BCS is vital for reducing mortality rates among underserved populations in New York.

Moving forward, MetroPlusHealth, in partnership with NYC Health + Hospitals, remains committed to encouraging adherence to current USPSTF guidelines, which recommend that women ages 50-74 undergo mammograms every two years, while those ages 40-49 engage in regular discussions about potential risks with their health care providers.

EXTERNAL AFFAIRS UPDATE

City: The City’s Preliminary Budget is slated to be released on January 16, 2025.

As there are fewer asylum seekers coming to New York City, our work as part of the City’s efforts to support them continues to evolve. The HERRC dorm on East 97th Street closed on November 25th. Additionally, Floyd Bennett Field will be closing in mid-January and Randall’s Island and the Upper West Side dorms will be closing in February.

State: Of the 805 bills that passed both houses of the New York State (NYS) Legislature, 695 bills have been enacted by the Governor. There are currently 104 bills on the Governor’s desk, and 5 bills remaining that will need to be delivered before the end of the year.

The 2025 NYS Legislative Session Calendar was released with the start of the new two-year session beginning on January 8, 2025. The Governor will deliver her State of the State address on January 14th, and the following week on January 21st she will release her Executive budget. NYC Health + Hospitals has already been advocating for our interests in necessary support with both the legislature and the executive branch, and we will continue this work through the budget and legislative process.

Federal: There is a federal Continuing Resolution to fund the government through December 20th. Congress must act on the Continuing Resolution this week and address a few expiring provisions, including those that allow expanded use of telehealth and continue the delay of the Medicaid DSH cuts before the end of the year. NYC Health + Hospitals has been advocating for our needs in Washington, DC, and we are grateful for the support for these provisions from our entire delegation, led by Senator Schumer and Representative Jeffries.

Due to ongoing conversations around these negotiations, this information may be updated before the Board convenes, and we will provide developments as they take place.

Community Affairs: The Council of CABs had a holiday party during their Council of CABs meeting on December 3rd. The Council of Auxiliaries held an in-person meeting/holiday get-together on December 17th. We thank our community volunteers for all that they do for our facilities and our system.

The Community Health Needs Assessment (CHNA) team is already hard at work gathering community input, including visits to our facilities, borough-wide community forums, and a youth focus group, among other steps. We have also begun distribution of our CHNA survey in various languages.

NEWS FROM AROUND THE SYSTEM

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