NYC Health + Hospitals/Queens Celebrates ‘A’ Safety Grade with Employee Appreciation Event
Queens Hospital once again recognized as one of America's safest hospitals
Jul 21, 2025
NYC Health + Hospitals/Queens today announced it achieved an ‘A’ Hospital Safety Grade from The Leapfrog Group. The Leapfrog Hospital Safety Grade, recognized as the gold standard measure of patient safety, uses up to 30 national performance measures from the Centers for Medicare & Medicaid Services (CMS), the Leapfrog Hospital Survey, and other supplemental data sources to produce a single letter grade representing a hospital’s overall performance in keeping patients safe from preventable harm and medical errors. This methodology has been peer-reviewed and published in the Journal of Patient Safety. This prestigious recognition places NYC Health + Hospitals/Queens among a select group of hospitals in New York City and nationwide, underscoring its unwavering commitment to patient safety and healthcare excellence.
Queens Hospital held a special celebration last week recognizing the outstanding dedication and commitment of its hospital employees, who made the A grade possible. Employees from various departments came together to celebrate this significant achievement, which reflects their tireless efforts to maintain high standards of care and minimize medical errors, thus instilling trust and confidence within the Queens community.
“This achievement is not just a reflection of our team’s dedication; achieving an ‘A’ grade for patient safety is a significant milestone for our entire community,” said Neil J. Moore, MBA, MPA, FACHE, CEO of NYC Health + Hospitals/Queens. “This celebration is a testament to the hard work and commitment of our incredible staff, who make it possible for us to deliver the highest quality of care.”
“We are so proud of the Leapfrog Safety ‘A’ grade at NYC Health + Hospitals/Queens,” said Hillary Jalon, MS, Vice President and Chief Quality Officer at NYC Health + Hospitals. “This is an achievement that reflects unwavering commitment of staff and clinicians at all levels to advancing patient safety and achieving excellence. This honor is a true testament of their work and dedication.”
Dr. Abbi-Gail Baboolal, DNP, FNP, MSN, APRN, BSN, Chief Nursing Officer at NYC Health + Hospitals/Queens, emphasized, “Receiving an ‘A’ grade in patient safety is a direct result of our unwavering focus on providing exceptional care. Our team’s dedication ensures that we maintain the highest standards to keep our patients safe.”
Dr. Dave Holson, Chief Medical Officer at NYC Health + Hospitals/Queens, added, “Our focus on patient safety and exceptional care is unwavering. This recognition confirms our commitment to clinical excellence and enhances patient outcomes and community health.”
The Leapfrog Hospital Safety Grade, recognized as the gold standard measure of patient safety, uses up to 30 national performance measures from the Centers for Medicare & Medicaid Services (CMS), the Leapfrog Hospital Survey, and other supplemental data sources to produce a single letter grade representing a hospital’s overall performance in keeping patients safe from preventable harm and medical errors. For more information about our Leapfrog grade, visit www.HospitalSafetyGrade.org.
###
Media Contact: Cleon Edwards, NYC Health + Hospitals/Queens, (646) 772-5725 or
Jane Petrik, NYC Health + Hospitals/Queens, (718) 883-2129
#122-25
About NYC Health + Hospitals/Queens
As a key member of NYC Health + Hospitals, NYC Health + Hospitals/Queens stands as a major healthcare provider in the borough of Queens. Our primary mission is to deliver quality, comprehensive care to all members of the public, regardless of their ability to pay. This year marks our 90th anniversary of serving the communities of central and southeastern Queens, having opened our doors as Queens General Hospital in 1935. Our facility spans 360,000 square feet, encompassing 253 licensed beds, spacious ambulatory care suites with both primary and specialty services, and state-of-the-art equipment. We proudly house four Centers of Excellence: Cancer Care, Diabetes Management, Women’s Health, and Behavioral Health. Recent expansions include a fully upgraded Emergency Room, a Breast Imaging Center of Excellence accredited by the American College of Radiology, and a Total Hip and Knee Replacement Center. We are also planning the Health System’s first Dialysis Center to train patients for at-home dialysis. For more information about NYC Health + Hospitals/Queens, visit www.nychealthandhospitals.org/queens.
About NYC Health + Hospitals
NYC Health + Hospitals is the largest municipal health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, and post-acute care centers. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to more than one million New Yorkers every year in more than 70 locations across the city’s five boroughs. Our diverse workforce of more than 43,000 employees is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible. For more information, visit www.nychealthandhospitals.org and stay connected on Facebook, Twitter, Instagram and LinkedIn.
About The Leapfrog Group
Founded in 2000, The Leapfrog Group is a national nonprofit organization leading a movement for giant leaps in patient safety. The Leapfrog Hospital Safety Grade assigns letter grades to hospitals based on their record of patient safety, helping consumers make informed healthcare decisions.
