Press Releases

NYC Health + Hospitals Facilities Ranked the Top Providers for Non-Profit Health Insurer Healthfirst

NYC Health + Hospitals/Gotham Health, Morrisania and NYC Health + Hospitals/Woodhull held Healthfirst's top two spots for quality care for Medicare patients

Jul 30, 2025

NYC Health + Hospitals today announced that its facilities were the top provider in 2024 by overall quality rankings issued by Healthfirst, one of New York’s largest not-for-profit health insurers with over 2 million members. In a network of over 80 hospitals, including the city’s major for-profit health systems, 7 out of 10 of the Healthfirst’s highest ranking Medicaid providers were NYC Health + Hospitals facilities, and 5 out of 10 of Healthfirst’s highest ranking Medicare providers were NYC Health + Hospitals facilities. The two top performing facilities in Healthfirst’s entire network for Medicare were NYC Health + Hospitals facilities: NYC Health + Hospitals/Woodhull and NYC Health + Hospitals/Gotham Health, Morrisania. Three of the health care system’s sites made both lists: Woodhull Hospital, NYC Health + Hospitals/Metropolitan, and NYC Health + Hospitals/Gotham Health, Belvis. Key performance measures include screenings for breast cancer, colorectal cancer, and cervical cancer; medication adherence for statins, hypertension, and diabetes; well child visits; and patient satisfaction.  

“Every New Yorker should be proud that when ranked against dozens of private hospitals in the city, their public health system is at the very top of list for clinical quality,” said NYC Health + Hospitals Senior Vice President, Chief Growth and Strategy Officer, the CEO of the health system’s Accountable Care Organization Matthew Siegler. “These top scores are a testament to our dedicated clinical and managed care teams that put high quality clinical care above all else.”

NYC Health + Hospitals Facilities in the Top 10 of Healthfirst’s Network for Overall Quality Rating in 2024

NYC Health + Hospitals developed several interventions to support patient engagement:

• Medication Adherence: Made it easier for patients to receive 90-day supplies for important chronic medications for diabetes, hypertension, and cholesterol.  
• Proactive Outreach: Contacted Healthfirst patients who had not picked up their medicine or scheduled a follow-up appointment.
  • Scheduled over 5,000 appointments for Healthfirst patients in 2024.
  • Called over 4,700 Healthfirst members in 2024 who were overdue to refill their prescription to ensure medication adherence.
  • Sent over 35,000 messages on MyChart to Healthfirst patients in 2024.
• Cervical cancer screening outreach: Hired a nurse practitioner fully dedicated to completing cervical cancer screenings.
• Distributed colorectal cancer home screening kits: Identified Healthfirst members in need of colorectal cancer screening who had a primary care appointment and gave them home screening kits (fecal immunochemical test (FIT) kits) to improve screening rates.
• Distributed more asthma medication: Implemented new protocols to ensure that patients with asthma received sufficient asthma control medication.
• Collaborated with facilities to enhance workflow: Efforts included performance monitoring, end-of-year chart reviews, and provider and staff training.

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About NYC Health + Hospitals
NYC Health + Hospitals is the largest municipal health care system in the nation, serving more than a million New Yorkers annually in more than 70 patient care locations across the city’s five boroughs. A robust network of outpatient, neighborhood-based primary and specialty care centers anchors care coordination with the system’s trauma centers, nursing homes, post-acute care centers, home care agency, and MetroPlus health plan—all supported by 11 essential hospitals. Its diverse workforce of more than 43,000 employees is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible. For more information, visit www.nychealthandhospitals.org and stay connected on Facebook, Twitter, Instagram and LinkedIn.