NYC Health + Hospitals and DCWP Announce Free Tax Prep Services for New Yorkers at Public Hospitals and MetroPlusHealth Sites
In-person and virtual tax preparation services are available in various languages
NYC Health + Hospitals today announced free, in-person, and virtual tax preparation services for New Yorkers as part of the New York City Department of Consumer and Worker Protection’s (DCWP) NYC Free Tax Prep initiative. In partnership with Ariva, BronxWorks, Grow Brooklyn, Urban Upbound, and Code for America’s GetYourRefund initiative, free tax preparation is available for New Yorkers who earn $93,000 or less annually and file as a family, or those who earn $65,000 or less annually and file as an individual or couple without dependents. Select NYC Health + Hospitals sites offer support in Spanish, Mandarin, Urdu, and Burmese, and virtual tax preparation is available in Spanish as well. For in-person services, individuals should schedule an appointment in advance and bring identification and proof of income. For virtual services, individuals can upload their documents and meet virtually with a tax preparer to review their tax return before submission. A full checklist of the documents needed to file taxes is available online.
“Tax season can be a stressful time of year and our ongoing NYC Tax Prep partnership enables our communities to save money on filing taxes and to access tax credits,” said NYC Health + Hospitals Vice President and Chief Population Health Officer Nichola Davis, MD, MS. “This holistic approach to care that mitigates financial stress can in turn improve physical and mental health.”
“Last year, NYC Free Tax Prep helped filed more than 100,000 tax returns, saving New Yorkers over $33 million in filing fees,” said DCWP Commissioner Vilda Vera Mayuga. “This year, we’re helping filers keep more of their hard-earned money with the enhanced NYC Earned Income Tax Credit (EITC) and our expanded NYC Free Tax Prep services for self-employed New Yorkers. Thank you to all of our tax prep partners, like NYC Health + Hospitals and MetroPlusHealth, who help working New Yorkers keep their hard-earned money.”
“We are thrilled to once again offer free tax preparation services at our community offices thought the city,” said Steven Mitchell, Vice President of Sales at MetroPlusHealth. “For many working families, tax season is stressful so free tax help is a game-changer. In addition, our community offices offer other essential services, including helping you sign up for health insurance.”
NYC Free Tax Prep provides free, professional tax preparation that can help New Yorkers keep their full refund, including valuable tax credits, like the recently enhanced New York City Earned Income Tax Credit. NYC Free Tax Prep Services include:
- In-Person Tax Preparation: At in-person tax prep sites, knowledgeable Internal Revenue Service (IRS) certified Volunteer Income Tax Assistance (VITA) or Tax Counseling for the Elderly (TCE) volunteer preparers help filers complete an accurate tax return. More than 130 sites across the city will be open throughout the season.
- Drop-Off Service: With drop-off service, filers can drop off their tax documents and pick up the completed return later.
- Virtual Tax Preparation: Virtual Tax Preparation is an online service where an IRS-certified VITA or TCE volunteer preparer will video conference with filers to help prepare their tax return using a secure digital system. Filers can submit photos or scans of tax documents to the preparer, confirm their identity, and complete their return by video call with a preparer. Filers will need access to a computer, tablet, or smartphone; a stable internet connection; and the ability to download secure video conference software.
- Assisted Self-Preparation: Assisted Self-Preparation allows filers to complete their tax return online on their own, and an IRS-certified VITA/TCE volunteer preparer will be available by phone or email to answer questions. Filers will need access to a computer, tablet, or smartphone; a stable internet connection; an email address; and their 2024 adjusted gross income or self-select PIN.
NYC Free Tax Prep Services are available now at over 130 VITA and TCE sites around the city. The IRS will accept returns through April 15, 2025. New Yorkers can call 311 or visit nyc.gov/TaxPrep and use DCWP’s interactive map to search for the most convenient free tax site near them.
Patients can access virtual tax prep at getyourrefund.org/HH or go to the following NYC Health + Hospitals and MetroPlusHealth sites for in-person free tax preparation:
Bronx:
NYC Health + Hospitals/Gotham Health, Morrisania
1225 Gerard Avenue, Bronx, NY 10452
Resource Center
Fridays, 10am – 4pm
Available in English and Spanish
form.jotform.com/arivafsahelp/Arivataxschedule
NYC Health + Hospitals/Gotham Health, Tremont
1920 Webster Avenue, Bronx, NY 10457
T2 Area
Saturdays, 9am – 4pm
Available in English and Spanish
Schedule an appointment by calling (718) 993-8880 or online at bronxworkstaxes.as.me/schedule.php
NYC Health + Hospitals/Lincoln
249 E 149th St, Bronx, NY 10451
Main lobby
Tuesdays, 9am – 5pm
Available in English, Spanish, and Urdu
Schedule an appointment by calling (718) 784-0877 or online at uutaxbooking.org
Brooklyn:
MetroPlusHealth – Brooklyn
2221 Church Avenue, Brooklyn, NY 11226
Fridays and Saturdays, 10am – 5pm
Available in English and Spanish
Schedule an appointment by calling (347) 682-5606 or online at growbrooklyn.org/freetaxes
NYC Health + Hospitals/Gotham Health, Cumberland
100 N Portland, Brooklyn, NY 11205
Main Lobby
Mondays, Wednesdays, and Thursdays, 9am – 7pm
Tuesdays and Fridays, 9 am – 5pm
Saturdays, 8:30am – 4pm
Available in English and Spanish
Schedule an appointment by calling (347) 682-5606 or online at growbrooklyn.org/freetaxes
NYC Health + Hospitals/Gotham Health, East New York
2094 Pitkin Avenue, Brooklyn, NY 11207
2nd Floor – Room 203
Wednesdays and Saturdays, 9am – 5pm
Available in English and Spanish
Schedule an appointment by calling (718) 784-0877 or online at uutaxbooking.org
NYC Health + Hospitals/Kings County
451 Clarkson Ave, Brooklyn, NY 11203
Main Entrance, Lobby of the D & S Building
Tuesdays and Thursdays, 9am – 5pm
Available in English and Spanish
Schedule an appointment by calling (718) 784-0877 or online at uutaxbooking.org
Manhattan:
NYC Health + Hospitals/Bellevue
461 1st Avenue, New York, NY 10016
F-Link, Room CD49
Fridays, 9am – 5pm
Available in English, Spanish, and Mandarin
Schedule an appointment by calling (718) 784-0877 or online at uutaxbooking.org
Queens:
MetroPlusHealth – Flushing
136-13 Roosevelt Avenue, Flushing, NY 11354
Tuesdays, 9am – 5pm; Saturdays, 10am – 5pm
Available in English, Spanish, and Mandarin
Schedule an appointment by calling (718) 784-0877 or online at uutaxbooking.org
MetroPlusHealth – Jackson Heights
92-14 Roosevelt Avenue, Jackson Heights, NY 11372
Tuesdays, 9am – 5pm; Saturdays, 10am – 6pm
Available in English and Spanish
Schedule an appointment by calling (718) 784-0877 or online at uutaxbooking.org
NYC Health + Hospitals/Elmhurst
79-01 Broadway, Queens, NY 11373
H Lobby, 41st Avenue Entrance
Tuesdays, Thursdays, and Saturdays, 9am – 5pm
Available in English, Spanish, and Burmese
Schedule an appointment by calling (718) 784-0877 or online at uutaxbooking.org
NYC Health + Hospitals/Queens
82-68 164th Street, Queens, NY 11432
Main Building, Conference Room D
Wednesdays, 9am – 5pm
Available in English and Spanish
Schedule an appointment by calling (718) 784-0877 or online at uutaxbooking.org
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About NYC Health + Hospitals
NYC Health + Hospitals is the largest municipal health care system in the nation serving more than a million New Yorkers annually in more than 70 patient care locations across the city’s five boroughs. A robust network of outpatient, neighborhood-based primary and specialty care centers anchors care coordination with the system’s trauma centers, nursing homes, post-acute care centers, home care agency, and MetroPlus health plan—all supported by 11 essential hospitals. Its diverse workforce of more than 43,000 employees is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible. For more information, visit www.nychealthandhospitals.org and stay connected on Facebook, Twitter, Instagram and LinkedIn.
