Don’t understand your bill? No worries, Billing Inquiry Advisors can assist you with reviewing your bill, processing your credit card payment, setting up a payment plan, updating your insurance information and any other inquiries regarding your bill.
Just call the Billing Inquiry unit at 1-844-692-4692. Here you can make a payment using our 24/7-Interactive Voice Response (IVR) system any time of the day or by speaking with one of our live Billing Inquiry Advisors,
Monday – Friday, 9 A.M. – 5 P.M
The Billing Inquiry Advisors can also assist with your inquiries via MyChart messaging. https://mychart.nychealthandhospitals.org/
We can also assist in directing patients who are in need of financial assistance or health insurance to a NYC Health + Hospitals Financial Counselor.
