You received a separate statements for a facility bill and one for your physician bill.
Through MyChart you can add your insurance by accessing the main menu and scrolling down to insurance tab.
You may also mail it in by filling out and returning the statement coupon attached to your bill.
Lastly, you may call the Billing Inquiry Team at 844-692-4692 to speak with an advisor.
Your insurances may assess a copayment for the use of the facility where you were treated and another for the physician.
Our financial counselors can help you apply for health insurance coverage or financial assistance.
Call 1-844-692-4692, and select option 3 to speak with a financial counselor.
Please select the ‘Health insurance Search‘ option under the ‘Paying For Your Care‘ section for a listing of participating insurance plans.
NYC Health + Hospitals is required to provide an estimate of all out of pocket costs to patients who plan to pay for any service received at NYC Health + Hospitals.
If you received telemedicine services using Virtual ExpressCare , that service is billed through Lincoln Medical Center.
Please call 844-692-4692 to speak with a live advisor to discuss your bill in detail.
They will be able to provide an explanation of the charges and payments on your account.
You can access detailed and itemized bills through your MyChart account or you may call 844-692-4692 to speak to a Billing Inquiry Advisor to request.
Yes, we accept all major credit cards with the Mater Card, Visa, American Express or Discovery.
Your true balance may not appear on MyChart until your claims is fully processed by your insurance carrier.
Payment plans can be updated by calling 844-692-4692 to speak to a Billing Inquiry Advisor.
Through MyChart you may request records by accessing My Record through Document Center, or you may visit our website https://www.nychealthandhospitals.org/medical-records/ to obtain and submit a form online.
