You received a separate statement for a facility/hospital bill and one for your physician/provider bill.
- MyChart: Add your insurance by accessing the main menu and scrolling down to insurance tab.
- Mail it in: Fill out your insurance on the back of the bill you received and return it in the envelope provided.
- Call the Billing Inquiry Team at 844-692-4692 to speak with an advisor
Your insurance may apply a copayment for both the use of the facility where you were treated and a separate one for the physician/provider.
Our financial counselors can help you apply for health insurance coverage or financial assistance.
Call 1-844-692-4692, and select option 3 to speak with a financial counselor.
Please select the ‘Health insurance Search‘ option under the ‘Paying For Your Care‘ section for a listing of participating insurance plans.
Estimates are provided to patients who do not have insurance or whose insurance with which NYC Health + Hospitals does not participate.
Virtul ExpressCare Telehealth service is run by Lincoln Medical Center., therefore, the charges for that service are generated by Lincoln and its associated physician/provider group, Downtown Bronx Medical Associates.
You can access your records through MyChart. You can also call 844-692-4692to discuss your bill in detail.
You can access detailed and itemized bills through your MyChart account or you may call 844-692-4692 to speak to a Billing Inquiry Advisor.
Yes, we accept all major credit cards with the Master Card, Visa, American Express or Discover logo.
The balance on MyChart is up to date, reflecting the most current activity posted to your account. The bill reflects the balance due as of the date that it was printed.
Payment plans can be updated through your MyChart account or by calling 844-692-4692 to speak to one of our Billing Inquiry Advisor.
You can access your records through MyChart or you may visit our website https://www.nychealthandhospitals.org/medical-records/ to obtain and submit a request form online.
